Privacy Policy
General Provisions
This Privacy Policy outlines how personal data is collected, used, stored, and protected when users access and use our website offering mobile and internet packages for video calls. The policy is designed to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR). By using the website, users agree to the terms described herein.
Information We Collect
We collect personal information that users voluntarily provide through forms or interactions on the website. This may include names, contact details, device information, IP addresses, and usage data related to browsing and service preferences. We also collect technical data necessary for website functionality and security.
How We Use Information
Collected data is used to provide, maintain, and improve our services, including managing subscriptions, facilitating communication, and enhancing user experience. We may use information for analytics, troubleshooting, and ensuring compliance with legal obligations. Personal data is not used for marketing without explicit consent.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined or to comply with legal requirements. After this period, data is securely deleted or anonymized.
Disclosure to Third Parties
Personal information may be shared with trusted third-party partners who assist in service delivery, such as network providers and analytics vendors, under strict confidentiality agreements. We do not sell or lease personal data to external entities. Disclosure occurs only when legally required or to protect rights and safety.
Use of Cookies
Cookies and similar tracking technologies are used to enhance website functionality, analyze traffic, and personalize user experience. Users are informed about cookie usage and can manage preferences through browser settings or the cookie management tool provided on the site.
User Rights
Users have the right to access, rectify, erase, restrict processing, object to processing, and request data portability concerning their personal data. Requests can be submitted through the designated channels on the website. We commit to responding within the timeframes prescribed by applicable law.
Changes to the Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices. Users will be notified of significant changes through the website or other communication means. Continued use of the site after updates constitutes acceptance of the revised policy.
User Consent
By using the website, users consent to the collection and processing of their personal data as described in this Privacy Policy. Users are encouraged to review this policy regularly to stay informed about how their information is protected and used.
🏢 ConnectUAE
📍 Office 1203, Al Thuraya Tower 1, Dubai Internet City, Dubai, 500934, United Arab Emirates
📞 +971 4 055 2858